Policies

Returns and Cancellations

Workshops Classes and Individual Instruction

All sales are final for workshops, classes and individual instruction. All associated fees are non-refundable unless your spot is filled by someone else on a wait list.

Physical Goods

Non-custom, physical items may be returned for a refund minus shipping fees, as long as they are in original/unused condition and you provide me with a tracking number for your return within 14 days of you receiving the item (you are responsible for return shipping fees). Refunds will be issued upon receipt of the return and confirmation of the item's condition.
Custom-made and personalized items cannot be returned and are non-refundable. If you receive a damaged or defective item, contact me within 14 days of receiving it and provide photos of the damaged item along with the packaging. Damaged/defective items must be returned within 14 days unless we mutually agree to an alternate resolution. Full or partial refunds will be granted as long as the item is returned in the same condition you received it. Any standard shipping charges you paid for your initial order will be eligible for refund, excluding any enhanced delivery charges (expedited shipping, insurance fees etc…). You are responsible for return shipping unless we mutually agree to an alternate arrangement.

Digital Products

Digital downloads cannot be cancelled once purchased and are non-returnable/non-refundable. The content of all digital downloads remains the intellectual property of Lindsey Hook and cannot be shared, sold, or redistributed in any way unless we have a contract in place specifying additional usage rights.
Your satisfaction is important to me. If you have any problems with your order whatsoever, please contact me to discuss a resolution.

Terms and Conditions

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you may not use this website.
This website uses cookies. By using this website, you consent to Lindsey Hook Calligraphy’s use of cookies in accordance with the terms of our privacy policy.

License to use website

Unless otherwise stated, Lindsey Hook and/or our licensors own the intellectual property rights to the website and all materials on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You may not: republish material from this website (including republication on another website); sell, rent or sub-license material from the website; show any material from the website in public; reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose; edit or otherwise modify any material on the website; or redistribute material from this website (except for content specifically and expressly made available for redistribution).

Acceptable use

You may not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You may not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You may not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Lindsey Hook’s written consent.
You may not use this website to transmit or send unsolicited commercial communications.
You may not use this website for any purposes related to marketing without Lindsey Hook’s express written consent.

Restricted access

Access to certain areas of this website may be restricted. Lindsey Hook Calligraphy reserves the right to restrict access to areas of this website, or this entire website, at her discretion.
If Lindsey Hook Calligraphy provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.
Lindsey Hook Calligraphy may disable your user ID and password at the company’s sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material, and audio-visual material) that you submit to this website, for whatever purpose.
You grant to Lindsey Hook Calligraphy a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Lindsey Hook Calligraphy the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Lindsey Hook Calligraphy or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
Lindsey Hook Calligraphy reserves the right to edit or remove any material submitted to this website, or stored on Lindsey Hook Calligraphy’s servers, or hosted or published on this website.
Notwithstanding Lindsey Hook Calligraphy’s rights under these terms and conditions in relation to user content, Lindsey Hook Calligraphy does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Lindsey Hook Calligraphy makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, Lindsey Hook Calligraphy does not warrant that: this website will be constantly available, or available at all; or the information on this website is complete, true, accurate or non-misleading.
Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability

Lindsey Hook Calligraphy will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: to the extent that the website is provided free-of-charge, for any direct loss; for any indirect, special or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if Lindsey Hook Calligraphy has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Lindsey Hook Calligraphy’s liability in respect of any: death or personal injury caused by Lindsey Hook Calligraphy’s negligence; fraud or fraudulent misrepresentation on the part of Lindsey Hook Calligraphy, or matter which it would be illegal or unlawful for Lindsey Hook Calligraphy to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Lindsey Hook Calligraphy and undertake to keep Lindsey Hook Calligraphy indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Lindsey Hook Calligraphy to a third party in settlement of a claim or dispute on the advice of Lindsey Hook Calligraphy’s legal advisers) incurred or suffered by Lindsey Hook Calligraphy arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Lindsey Hook Calligraphy's other rights under these terms and conditions, if you breach these terms and conditions in any way, Lindsey Hook Calligraphy may take such action as Lindsey Hook Calligraphy deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Lindsey Hook Calligraphy may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with governing law and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of Illinois, United States.